Shipping policy
📄 SHIPPING POLICY
Shipping Policy
1. Business Information
This store is operated by Bielllopisbartes LLC, a registered U.S. company.
Beneficial Owner: William Thomas Logsdon
2. Shipping Coverage
We currently ship to all locations within the United States.
3. Order Processing Time
All orders are processed within:
- 1–2 business days (Monday–Friday)
Orders placed on weekends or holidays will be processed on the next business day.
4. Shipping Time (Fast U.S. Delivery)
All orders are shipped from U.S.-based fulfillment centers.
Estimated delivery times:
- 🇺🇸 United States: 3–5 business days
We prioritize fast and reliable domestic shipping to ensure timely delivery.
5. Shipping Costs
- Shipping fees are calculated at checkout or may be offered as free shipping promotions when applicable.
6. Order Tracking
Once your order has been shipped:
- You will receive a tracking number via email
- Tracking information may take 24–48 hours to update
7. Address Accuracy
Customers are responsible for providing accurate shipping information.
We are not responsible for:
- Incorrect or incomplete addresses
- Delivery issues caused by customer input errors
If an order is returned due to incorrect information, additional shipping fees may apply.
8. Delays & Exceptions
While we aim to meet all delivery estimates, delays may occur due to:
- Carrier issues (USPS, UPS, FedEx)
- Weather conditions
- High demand periods
These delays are outside of our control.
9. Lost or Stolen Packages
If your package is marked as delivered but not received:
- Please contact the carrier first
- Then contact us for assistance
We are not responsible for lost or stolen packages confirmed as delivered to the provided address.
10. Damaged Shipments
If your order arrives damaged:
- Contact us within 48 hours of delivery
- Provide photo evidence
We will resolve the issue with a replacement or refund.
11. Contact Information
For shipping-related inquiries:
📧 Email: support@bielstoreonline.com
📞 Phone: +1 (929) 447-3982